Frequently Asked Questions | Toggl Knowledge Base

Frequently Asked Questions

Get instant answers to the most common questions we get

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19 articles in this collection
Written by Vedran, Veljko, Rico and 1 other

How does Toggl sync data?

This article describes how you can use Toggl on several platforms with the same account.

Written by Veljko
Updated over a week ago

Accounts and workspace

How can I reset my password?

Read more about what to do when you're locked out of your account. Also resolves Google login issues.

Written by Vedran
Updated over a week ago

How to close my account?

Details on how to delete a Toggl account and limitations that might prevent you from doing so

Written by Vedran
Updated over a week ago

How to log in with Google?

Instructions on setting up Google sign-in. Includes troubleshooting steps for Google sign-in problems

Written by Vedran
Updated over a week ago

Who are workspace owners?

Find out the purpose of the workspace owner and how they're assigned

Written by Veljko
Updated over a week ago

Time tracking

Where is my tracked time?

Learn where to look when it seems like your time is lost

Written by Vedran
Updated over a week ago

Are there any keyboard shortcuts?

Keyboard shortcuts can be used on the web app and on your Desktop app.

Written by Vedran
Updated this week

How to edit a client in a workspace?

Change a client's name or remove multiple clients at once.

Written by Vedran
Updated over a week ago

Can Toggl work offline?

Details on what happens when you lose access to the internet

Written by Elise
Updated over a week ago

Does removing users delete their data?

Read what happens when you delete a user from the workspace.

Written by Vedran
Updated over a week ago

Which browsers does Toggl support?

Read about browser requirements for Toggl

Written by Vedran
Updated over a week ago

Do you have an API available?

Basic details about Toggl's public API and open-source projects

Written by Vedran
Updated over a week ago

Subscription and payments

How to cancel a subscription?

Canceling a subscription and preventing future charges

Written by Vedran
Updated over a week ago

How to update the payment details?

Switch to a different payment method, or just change your credit card details

Written by Vedran
Updated over a week ago

How to change the billing information?

Updating the workspace billing details such as VAT, address, zip code, etc.

Written by Vedran
Updated over a week ago

Who is the subscribing member?

Details on what it means to be the paying user for a workspace and how to change it to someone else

Written by Veljko
Updated over a week ago

Where are my invoices located?

Download a PDF copy of invoices created for your workspace

Written by Rico
Updated over a week ago

Which payment methods do you support?

Details on credit card payments and wire transfers

Written by Vedran
Updated over a week ago

What causes workspaces to get suspended?

Read what to do if your workspace got suspended

Written by Vedran
Updated over a week ago