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Frequently Asked Questions
Frequently Asked Questions
Get instant answers to the most common questions we get
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34 articles in this collection
Written by
Nida,
Vedran,
Veljko
and 3 others
Accounts and workspace
How can I reset my password?
Read more about what to do when you're locked out of your account. Also resolves Google login issues.
Written by
Vedran
Updated over a week ago
How to close my account?
Details on how to delete a Toggl Track account and limitations that might prevent you from doing so
Written by
Vedran
Updated over a week ago
How to log in with Google?
Instructions on setting up Google sign-in. Includes troubleshooting steps for Google sign-in problems
Written by
Vedran
Updated over a week ago
How to sign in with Apple?
Use your Apple ID to safely log into Toggl Track
Written by
Vedran
Updated over a week ago
Who are workspace owners?
Find out the purpose of the workspace owner and how they're assigned
Written by
Veljko
Updated over a week ago
How do I delete or close my workspace
This article explains how you can delete or close a workspace if you are the only user or have other members tracking time with you
Written by
Veljko
Updated over a week ago
Where did the Account Dashboard go?
The Account Dashboard has been deprecated. This guide explains where we've moved its features.
Written by
Nida
Updated over a week ago
What data do our locally installed apps store?
Toggl Track’s desktop apps and Toggl Track browser extension store some data locally. Here’s more on what data we store and where.
Written by
Nida
Updated over a week ago
Where is my API Token located?
Your API token can help you setup custom integrations.
Written by
Vedran
Updated over a week ago
Time tracking
How to change the first day of the week?
Change the beginning of the week from Monday to any other day
Written by
Vedran
Updated this week
Where is my tracked time?
Learn where to look when it seems like your time is lost
Written by
Vedran
Updated over a week ago
Does Toggl have a pause feature?
An explanation for the lack of a pause feature and how grouping can be helpful.
Written by
Vedran
Updated over a week ago
Are there any keyboard shortcuts?
Keyboard shortcuts can be used on the web app and on your Desktop app.
Written by
Vedran
Updated over a week ago
How to edit a client in a workspace?
Change a client's name or remove multiple clients at once.
Written by
Vedran
Updated over a week ago
Can Toggl Track work offline?
Details on what happens when you lose access to the internet
Written by
Elise
Updated over a week ago
How does Toggl Track sync data?
This article describes how you can use Toggl Track on several platforms with the same account.
Written by
Veljko
Updated over a week ago
Does removing users delete their data?
Read what happens when you delete a user from the workspace.
Written by
Vedran
Updated over a week ago
Which browsers does Toggl Track support?
See which internet browsers work best with Toggl Track.
Written by
Vedran
Updated over a week ago
Do you have an API available?
Basic details about Toggl Track's public API and open-source projects
Written by
Vedran
Updated over a week ago
Does Toggl Track work with Microsoft Edge?
Details on Edge browser compatibility
Written by
Vedran
Updated over a week ago
Is Toggl Track available in other languages?
Explains Toggl Track's current status and plans for multilingual support
Written by
Vedran
Updated over a week ago
Can I undelete Time Entries and other data?
While an undo option temporarily appears, Toggl Track does not have a "trash" to restore items from. Read about which data we can restore.
Written by
Nida
Updated over a week ago
Subscription and payments
Unlock all Toggl Track's features with the Premium plan!
Use our Premium plan to make data-driven decisions for your business.
Written by
Kadri
Updated over a week ago
How to cancel a subscription?
Canceling a subscription and preventing future charges
Written by
Vedran
Updated over a week ago
How to update the payment details?
Switch to a different payment method, or just change your credit card details
Written by
Vedran
Updated over a week ago
How to change the billing information?
Updating the workspace billing details such as VAT, address, zip code, etc.
Written by
Vedran
Updated over a week ago
Who is the subscribing member?
Details on what it means to be the paying user for a workspace and how to change it to someone else
Written by
Veljko
Updated over a week ago
What are the differences between Starter and Premium?
Read about the features that differentiate the two paid plans in Toggl Track.
Written by
Vedran
Updated over a week ago
Where are my invoices located?
Download a PDF copy of invoices created for your workspace
Written by
Rico
Updated over a week ago
Which payment methods do you support?
Details on credit card payments and wire transfers
Written by
Vedran
Updated over a week ago
What causes workspaces to get suspended?
Read what to do if your workspace got suspended
Written by
Vedran
Updated over a week ago
Other
What does "Other" mean in Summary Reports?
An explanation for how we calculate the "Other" segment in the Summary Report pie chart.
Written by
Nida
Updated over a week ago
Why is Toggl Track Desktop refusing to sync?
Help if the Toggl Track Desktop for Windows app is offline, showing no network, synchronizing failed and can't login to the desktop app
Written by
Vedran
Updated over a week ago
What to expect from Toggl Track Support?
Details regarding Support working hours, response times, SLA, and more.
Written by
Vedran
Updated over a week ago