Frequently Asked Questions

Get instant answers to the most common questions we get

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44 articles in this collection
Written by Nida, Vedran, Veljko and 3 others
Accounts and workspace

Why do I need to reset my password every time I want to log into the web app?

This article explains the most common cause of the issue in office environments when users are connected to a network behind a proxy.
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Written by Veljko
Updated over a week ago

How can I reset my password?

Read more about what to do when you're locked out of your account. Also resolves Google login issues.
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Written by Vedran
Updated over a week ago

How to close my account?

Details on how to delete a Toggl Track account and limitations that might prevent you from doing so
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Written by Vedran
Updated over a week ago

How to log in with Google?

Instructions on setting up Google sign-in. Includes troubleshooting steps for Google sign-in problems
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Written by Vedran
Updated over a week ago

How to sign in with Apple?

Use your Apple ID to safely log into Toggl Track
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Written by Vedran
Updated over a week ago

Who are organization owners?

Find out the purpose of the organization owner and how they're assigned
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Written by Veljko
Updated over a week ago

How do I delete or close my workspace

This article explains how you can delete or close a workspace if you are the only user or have other members tracking time with you
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Written by Veljko
Updated over a week ago

Where did the Account Dashboard go?

The Account Dashboard has been deprecated. This guide explains where we've moved its features.
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Written by Nida
Updated over a week ago

What data do our locally installed apps store?

Toggl Track’s desktop apps and Toggl Track browser extension store some data locally. Here’s more on what data we store and where.
Nida avatar
Written by Nida
Updated over a week ago

Where is my API Token located?

Your API token can help you setup custom integrations.
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Written by Vedran
Updated over a week ago

How to unsubscribe from Toggl Track emails?

Details on how to unsubscribe from Toggl Track marketing content.
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Written by Vedran
Updated over a week ago
Time tracking

How to track time for a client

Add / assign time to a specific client in your workspace.
Vedran avatar
Written by Vedran
Updated over a week ago

How to generate a report for a client?

Use reports to share time tracking data with your clients
Vedran avatar
Written by Vedran
Updated over a week ago

How to stop a running timer?

Stop a time entry when workspace restrictions are being enforced
Vedran avatar
Written by Vedran
Updated over a week ago

Why is my time offset by a few hours?

Are your reports showing a different time than the Timer page? Timezones are the reason; it's possible to change your time zone.
Vedran avatar
Written by Vedran
Updated over a week ago

How to enable the Pomodoro timer?

Everything about Pomodoro and how it works in Toggl Track
Vedran avatar
Written by Vedran
Updated over a week ago

How to change the time format?

Change Toggl Track from 12-hour (am/pm) format to 24-hour
Vedran avatar
Written by Vedran
Updated over a week ago

How to change the first day of the week?

Change the beginning of the week from Monday to any other day
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Written by Vedran
Updated over a week ago

Where is my tracked time?

Learn where to look when it seems like your time is lost
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Written by Vedran
Updated over a week ago

Does Toggl have a pause feature?

An explanation for the lack of a pause feature and how grouping can be helpful.
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Written by Vedran
Updated over a week ago

Are there any keyboard shortcuts?

Keyboard shortcuts can be used on the web app and on your Desktop app.
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Written by Vedran
Updated over a week ago

How to edit a client in a workspace?

Change a client's name or remove multiple clients at once.
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Written by Vedran
Updated over a week ago

Can Toggl Track work offline?

Details on what happens when you lose access to the internet
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Written by Elise
Updated over a week ago

How does Toggl Track sync data?

This article describes how you can use Toggl Track on several platforms with the same account.
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Written by Veljko
Updated over a week ago

Does removing users delete their data?

Read what happens when you delete a user from the workspace.
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Written by Vedran
Updated over a week ago

Which browsers does Toggl Track support?

See which internet browsers work best with Toggl Track.
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Written by Vedran
Updated over a week ago

Do you have an API available?

Basic details about Toggl Track's public API and open-source projects
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Written by Vedran
Updated over a week ago

Does Toggl Track work with Microsoft Edge?

Details on Edge browser compatibility
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Written by Vedran
Updated over a week ago

Is Toggl Track available in other languages?

Explains Toggl Track's current status and plans for multilingual support
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Written by Vedran
Updated over a week ago

How can I merge Projects?

Need to merge time entries from two projects into one? Here's how.
Nida avatar
Written by Nida
Updated over a week ago

Can I undelete Time Entries and other data?

While an undo option temporarily appears, Toggl Track does not have a "trash" to restore items from. Read about which data we can restore.
Nida avatar
Written by Nida
Updated over a week ago