Frequently Asked Questions

Get instant answers to the most common questions we get

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29 articles in this collection
Written by Nida, Vedran, Veljko and 3 others

Accounts and workspace

How can I reset my password?

Read more about what to do when you're locked out of your account. Also resolves Google login issues.

Written by Vedran
Updated over a week ago

How to close my account?

Details on how to delete a Toggl Track account and limitations that might prevent you from doing so

Written by Vedran
Updated over a week ago

How to log in with Google?

Instructions on setting up Google sign-in. Includes troubleshooting steps for Google sign-in problems

Written by Vedran
Updated over a week ago

How to sign in with Apple?

Use your Apple ID to safely log into Toggl Track

Written by Vedran
Updated over a week ago

Who are workspace owners?

Find out the purpose of the workspace owner and how they're assigned

Written by Veljko
Updated over a week ago

How do I delete or close my workspace

This article explains how you can delete or close a workspace if you are the only user or have other members tracking time with you

Written by Veljko
Updated over a week ago

Where did the Account Dashboard go?

The Account Dashboard has been deprecated. This guide explains where we've moved its features.

Written by Nida
Updated over a week ago

What data do our locally installed apps store?

Toggl Track’s desktop apps and Toggl Track browser extension store some data locally. Here’s more on what data we store and where.

Written by Nida
Updated over a week ago

Time tracking

Where is my tracked time?

Learn where to look when it seems like your time is lost

Written by Vedran
Updated over a week ago

Are there any keyboard shortcuts?

Keyboard shortcuts can be used on the web app and on your Desktop app.

Written by Vedran
Updated over a week ago

How to edit a client in a workspace?

Change a client's name or remove multiple clients at once.

Written by Vedran
Updated over a week ago

Can Toggl Track work offline?

Details on what happens when you lose access to the internet

Written by Elise
Updated over a week ago

How does Toggl Track sync data?

This article describes how you can use Toggl Track on several platforms with the same account.

Written by Veljko
Updated over a week ago

Does removing users delete their data?

Read what happens when you delete a user from the workspace.

Written by Vedran
Updated over a week ago

Which browsers does Toggl Track support?

See which internet browsers work best with Toggl Track.

Written by Vedran
Updated over a week ago

Do you have an API available?

Basic details about Toggl Track's public API and open-source projects

Written by Vedran
Updated over a week ago

Does Toggl Track work with Microsoft Edge?

Details on Edge browser compatibility

Written by Vedran
Updated over a week ago

Is Toggl Track available in other languages?

Explains Toggl Track's current status and plans for multilingual support

Written by Vedran
Updated over a week ago

Subscription and payments

Unlock all Toggl Track's features with the Premium plan!

Use our Premium plan to make data-driven decisions for your business.

Written by Kadri
Updated over a week ago

How to cancel a subscription?

Canceling a subscription and preventing future charges

Written by Vedran
Updated over a week ago

How to update the payment details?

Switch to a different payment method, or just change your credit card details

Written by Vedran
Updated over a week ago

How to change the billing information?

Updating the workspace billing details such as VAT, address, zip code, etc.

Written by Vedran
Updated over a week ago

Who is the subscribing member?

Details on what it means to be the paying user for a workspace and how to change it to someone else

Written by Veljko
Updated over a week ago

What are the differences between Starter and Premium?

Read about the features that differentiate the two paid plans in Toggl Track.

Written by Vedran
Updated over a week ago

Where are my invoices located?

Download a PDF copy of invoices created for your workspace

Written by Rico
Updated over a week ago

Which payment methods do you support?

Details on credit card payments and wire transfers

Written by Vedran
Updated over a week ago

What causes workspaces to get suspended?

Read what to do if your workspace got suspended

Written by Vedran
Updated over a week ago

Other

Why is Toggl Track Desktop refusing to sync?

Help if the Toggl Track Desktop for Windows app is offline, showing no network, synchronizing failed and can't login to the desktop app

Written by Vedran
Updated over a week ago

What to expect from Toggl Track Support?

Details regarding Support working hours, response times, SLA, and more.

Written by Vedran
Updated over a week ago