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Frequently Asked Questions
Frequently Asked Questions
Get instant answers to the most common questions we get
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20 articles in this collection
Written by
Vedran,
Veljko,
Rico
and 1 other
Accounts and workspace
How can I reset my password?
Read more about what to do when you're locked out of your account. Also resolves Google login issues.
Written by
Vedran
Updated over a week ago
How to close my account?
Details on how to delete a Toggl account and limitations that might prevent you from doing so
Written by
Vedran
Updated over a week ago
How to log in with Google?
Instructions on setting up Google sign-in. Includes troubleshooting steps for Google sign-in problems
Written by
Vedran
Updated over a week ago
Who are workspace owners?
Find out the purpose of the workspace owner and how they're assigned
Written by
Veljko
Updated over a week ago
Time tracking
Where is my tracked time?
Learn where to look when it seems like your time is lost
Written by
Vedran
Updated over a week ago
Are there any keyboard shortcuts?
Keyboard shortcuts can be used on the web app and on your Desktop app.
Written by
Vedran
Updated over a week ago
How to edit a client in a workspace?
Change a client's name or remove multiple clients at once.
Written by
Vedran
Updated over a week ago
Can Toggl work offline?
Details on what happens when you lose access to the internet
Written by
Elise
Updated over a week ago
How does Toggl sync data?
This article describes how you can use Toggl on several platforms with the same account.
Written by
Veljko
Updated over a week ago
Does removing users delete their data?
Read what happens when you delete a user from the workspace.
Written by
Vedran
Updated over a week ago
Which browsers does Toggl support?
Read about browser requirements for Toggl
Written by
Vedran
Updated over a week ago
Do you have an API available?
Basic details about Toggl's public API and open-source projects
Written by
Vedran
Updated over a week ago
Is Toggl available in other languages?
Explains Toggl's current status and plans for multilingual support
Written by
Vedran
Updated over a week ago
Subscription and payments
How to cancel a subscription?
Canceling a subscription and preventing future charges
Written by
Vedran
Updated over a week ago
How to update the payment details?
Switch to a different payment method, or just change your credit card details
Written by
Vedran
Updated over a week ago
How to change the billing information?
Updating the workspace billing details such as VAT, address, zip code, etc.
Written by
Vedran
Updated over a week ago
Who is the subscribing member?
Details on what it means to be the paying user for a workspace and how to change it to someone else
Written by
Veljko
Updated over a week ago
Where are my invoices located?
Download a PDF copy of invoices created for your workspace
Written by
Rico
Updated over a week ago
Which payment methods do you support?
Details on credit card payments and wire transfers
Written by
Vedran
Updated over a week ago
What causes workspaces to get suspended?
Read what to do if your workspace got suspended
Written by
Vedran
Updated over a week ago