Detailed instructions on how to cancel a subscription are available in the "Editing and canceling a subscription" article.

In short, the steps required to cancel a subscription are: 

  1. Open the Subscription page.
  2. Make sure you're located under the "All Plans" tab. 
All plans tab on Subscriptions page

  3. Click on the "Downgrade to Free" button under the "Free" option.

downgrade to free button - cancelling subscription

Need further help? You can reach our support team via chat or email.

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