Organization owners control the data associated with their organization and workspaces in it. 

What is the purpose of organization owners? 

In general, there are two types of data in Toggl Track: 

  • User data which belongs to each individual user account

  • Organization data which belongs to the organization owner

User data refers to data such as username, email, location, connected workspaces, and other account-specific data. 

Organization data refers to all data related to the subscription, time entries, projects, clients, tags and tasks created within an organization and its workspaces. Legally speaking, all the data in a organization belongs to that organization and is controlled by the organization owner

A practical example here would be if you were to leave or be deactivated from an organization, all the data you created within that organization will no longer be available to you, it remains within the organization and is controlled by the organization owner. 

How does a user become the organization owner?

When an organization is created, the user who created it becomes the organization owner by default. While a single user can be the owner in multiple organizations, each organization will have only one owner. 

A organization always has an owner, the owner is always an administrator in the organization and can not be removed or deactivated until the ownership is transferred to another member of the organization with organization admin access rights. 

How to transfer organization ownership to another user in the organization?

The request for a change of ownership can be done via our web app. As organization admins are the only ones who can make the request, this option is available under Organization > Settings.

  1. Visit the Organization Settings page, and scroll to the bottom.  

  2. Select which one of the organization admins should be the new owner.

  3. Send the request.

Organization ownership change

You can cancel the request at any time and you can also check the page to see if the request is still ongoing.

Both old owner and a potential new owner will receive an in-app notification where they can either accept or decline the request. Once both parties accept it, the ownership is transferred.

If you run into any issues, feel free to reach out to support@track.toggl.com directly.

How do I know who is the current organization owner?

The current organization owner can be identified on the same page where ownership change is requested from.  

Need more help? Contact our Support team via email or by clicking on the blue icon in the bottom right corner of this page. 

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