Troubleshooting & FAQs
Solutions for common issues and answers to frequently asked questions.
My Account
- How can I reset my password?
- How to close my account?
- Where is my API key located?
- Can't log in?
- How to log in with Google?
- How to sign in with Apple?
- How to set up 2FA / Two Factor Authentication
- How to set up and log in with a Passkey?
- Which browsers does Toggl Track support?
- Does Toggl Track work with Microsoft Edge?
- Dark Mode
- I want to delete my account and all my data
- Toggl Track’s inactive account policy
- How do I delete or close my Organization.
- Is Toggl Track available in other languages?
- How to unsubscribe from Toggl Track emails?
- Why is my time offset by a few hours?
- How to change the time format?
- How to change the first day of the week?
- Are there any keyboard shortcuts?
Analyzing & Reporting
Payments & Subscription FAQs
- How to cancel a subscription?
- Can I cancel the trial?
- Where are my invoices located?
- How to change the billing information?
- How to update the payment details?
- How can I refer friends to Toggl Track?
- What causes organizations to get suspended?
- Which payment methods do you support?
- What are the differences between Starter and Premium?
Time Tracking & Managing Data
- Does Toggl have a pause feature?
- How does Toggl Track sync data?
- Can Toggl Track work offline?
- Can I undelete Time Entries and other data?
- What data do our locally installed apps store?
- Why can I no longer start the timer in the Desktop app?
- How can I merge Projects?
- How to merge Clients?
- How to track time for a client
- How to edit a client in a workspace?
- Tracked hours from my app not showing in the web app?
- Does removing users delete their data?
- Who are organization owners?
- How to view entries older than 90 days?
- Where is my tracked time?
- How are time entries assigned to the correct workspace?
- How to stop a running timer?
