Workspace users can be modified, added or removed from the Team page in the web app. These actions cannot be done from mobile apps, desktop apps or Toggl Button. 

  

Inviting users to the workspace

Go to the Team Page. Invite users by entering one or more email addresses, separated by commas, into the Invite field.

Invitees will appear at the bottom of the Team list, with (not joined yet) beside their email addresses.

Note: Only admins of the workspace have access to this feature (i.e. can invite people to join the workspace).

Accepting invites

The way that the invite is accepted depends on whether or not the invitee has a Toggl account or not. 

Invited user doesn't have a Toggl account

Click on the invitation link within the invitation email. Doing so will open Toggl and automatically accept the invitation.

Invited user already has a Toggl account

Invitees who already have a Toggl account must accept the invitation through the web app. More specifically, via the notification center. Click on the small bell icon in the upper-left on the web app to view all notifications.

How to delete users from a workspace?

Only Workspace Administrators can remove users from the Workspace. On the Team Page, move your mouse over the white box to the left of a user's name.

When a dropdown arrow appears, click on it. Now you can select either Delete or Deactivate.

What's the difference between deleting and deactivating a user?

Deleting a user completely removes the user from the workspace. In order to rejoin they need to be invited again. We recommend you use this only in cases where you're certain the user will never need to track time in your workspace again.

Deactivating a user prevents them from tracking time in your workspace. It also places them under the Inactive tab in the Team page. Inactive users are not counted for the purposes of calculating subscription costs.

Please note that neither deleting or deactivating users deletes their data (tracked time).

Reactivating users

Select the Inactive tab under the Team Page to see all deactivated users. Move your mouse over the white box beside the name of the user you want to reactivate.

When a dropdown arrow appears, click on it and select Activate from the menu that appears.

I can't find the invitation email. What do I do?

If you can't find the email in your Spam or bulk folder, please ask an Administrator of the Workspace to copy the invitation link and send it to you.

On the Team Page an Administrator can move their mouse over the white box on the same row as your email address. 

When a dropdown arrow appears, they can click on it and select Copy invitation link from the menu that appears.

The invitation link doesn't work. What do I do?

In these rare situations, it's best to ask an Administrator to cancel the invitation. They can do this on the Team Page, but select Delete instead of Copy invitation link.

Afterwards, create a Toggl account using the same email address, then ask the Administrator to invite the email address you used. You should now see the invitation when you log in.

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