Wondering what the term subscribing member refers to in Toggl Track? This guide explains who this member is and how you can change them.
Who is the subscribing member in my organization?
The subscribing member is the last admin to update the payment details (credit card information) for your Toggl Track subscription. Subscribing members cannot be removed or deactivated from the organization. The role must be changed to someone else before that can happen.
Changing the subscribing member
The subscribing member can be changed by having another organization admin re-enter/update the payment information from the Subscription page. Open the How to update payment details article for step-by-step instructions.
Once the payment details are updated you will be able to remove or deactivate the previous subscribing member from your organization.
Need help with changing the subscribing member? Contact our Support team via email or by clicking on the chat icon in the bottom right corner of this page.