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Toggle on desktop not loading

Laura

24 Feb, 2012 07:46 PM via web

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I can use Toggle to track time but it is not syncing with the desktop. When I click on the icon it just says "loading" and doesn't go any further. So I am having to add my time every time I stop and start.

Laura

1. Support Staff 2 Posted by Liisa on 28 Feb, 2012 07:55 AM

   

   Hi Laura,

   This issue should now have been fixed - can you try again?

   Thanks,
   Liisa

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2. Liisa closed this discussion on 28 Feb, 2012 07:55 AM.

3. 3 Posted by Laura on 28 Feb, 2012 11:44 PM

   

   Hi Liisa,

   It's still not working. When I click on the desktop icon it just says
   "loading" and never starts. So it's a hassle because when I log in and out
   of a particular job, then I have to add up all my times. Please let me know
   what you think.

   Thanks-
   Laura

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4. Support Staff 4 Posted by Liisa on 29 Feb, 2012 07:52 AM

   

   Hi again,

   Are you by any chance using the 'old' desktop (http://bit.ly/ypy9fb) actually? If so, then you can follow the directions to get it to work again: http://bit.ly/z3Xykd

   Alternatively, you can download the all-new desktop application - find the links and read all about it here: http://bit.ly/zjAUMz

   Kind regards,
   Liisa

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5. Liisa closed this discussion on 29 Feb, 2012 07:52 AM.

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